Fair Housing Guidelines

Don’t wait until you have a fair housing discrimination complaint filed against you…

Find out why knowledge of fair housing guidelines is critical to the success of your business operations and what you should do to be in compliance.

Jeanna Rae Petty, CPM®, brings her experience, from being an onsite residential manager to regional property manager and corporate trainer, and shares her knowledge and “survival techniques” for success. You will enjoy her sense of humor, energy, passion and dedication to the industry and its professionalism.

“This class helped me realize how this impacts all employees and how important it is to be so informed. It really is OUR responsibility to know the laws!”
Resident Manager
Portland, OR

“Understanding about the penalties for Fair Housing violations really made me wake up… everyone in our company needs this training!”
Assistant Manager
Portland, OR

How You Will Benefit

This class is designed to give on site staff a thorough understanding of fair housing guidelines. So often, new leasing and maintenance staff come to property management companies from other industries, unfamiliar with the Fair Housing Act and its requirements for compliance. The class provides a combination of videos, l ecture, class interaction and real life stories. Participants will clearly understand their responsibility for both learning about fair housing guidelines, and how to keep from making common mistakes that may result in fair housing complaints.

Who Should Attend

Leasing Agents

Assistant Managers

Managers

Trainers

Property Managers and Supervisors

Property Owners

Fee of $149 Includes

Complete training notes

Fair housing “self help” quiz

Certificate of Training

Fair housing illegal conduct list for the property management professional

Contact Information Guide

About The Instructor

Jeanna Rae Petty, CPM® is a dynamic trainer & speaker with over 25 years experience in real estate and property management. She has been setting the Pacific Northwest on fire with her ability to teach dynamic sales techniques and empower her audience to make a difference!

“I just recently got my first shop and received 230 out of 250 points! I really appreciated the time and effort you take to teach others about this “crazy” business. Your kindness is greatly appreciated…”
Brenda Cowling
Leasing Agent, Portland, OR

Course Outline

(9:00AM – 12:00 Noon)

Class Content

Protected groups under fair housing guidelines

Definition of “family”

Conduct prohibited by fair housing laws

Complaint process and penalties

Two Exemptions of the Fair Housing Act

Definition of “handicap”

Occupancy standards

Developing a fair housing program

Custom and On-Site Training Available

JRP Consultants, Inc. can bring this course to your site for large groups or design a custom training seminar specific to your goals and objectives.

For more information contact:
Paul Pauley at (503) 366-1303
e-mail: paul.pauley@jrpconsultants.com